HDG Coffee Service

Book a service

Book a service in a couple of minutes

You book a service exclusively by phone call or via Viber. Tell us the machine model and what the problem is, and we'll arrange a slot, a quote and a timeline.

Booking is simple

We arrange service slots exclusively by phone call or via Viber. Call or message us, describe the machine and the fault, and you get a rough quote and the first free slot right away.

Call us+387 61 451 155
or
Message us on Viber

We're available every day from 10 to 18h.

What to tell us

  • 1Your Jura machine model (e.g. E8, Z6, Giga)
  • 2What the problem is or which service you need
  • 3How you'd like to deliver the machine (in person or by courier)

How the service goes

From the first call to picking up your machine:

  1. 01

    Get in touch

    Call or message us on Viber and briefly describe the machine and the problem.

  2. 02

    Deliver the machine

    Bring it in person or send it by courier.

  3. 03

    Diagnostics and quote

    We assess the condition and tell you the price and timeline before any work.

  4. 04

    Service and pickup

    We service and test the machine and return it to you ready to use.

Ready for a service?

Call or message us on Viber, we reply fast.